Customer Care Center


Click on one of the people below to find out more information.

  • George Thompson
    Internet Director
    603-354-5120

    George started with Fenton Family Dealerships in 2007 and helped start our Customer Care Center in 2011.  He is passionate about cars and the automobile business.  He loves learning ways we can grow and make changes to offer our customers a better, world class experience.  Stop in to any of our stores, and you just might run into him!

    George lives in Keene with his wife Molly and son Henry.  They enjoy spending time outdoors and enjoying everything New England has to offer.

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  • Don McKinley
    BDC Manager


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  • Cathy Gannoe
    Assistant BDC Manager
    603-354-5116

    Cathy Gannoe started working in the Customer Care Center when she moved back to Keene NH in 2011 after living in Myrtle Beach SC for a few years.  She enjoys having the ability to speak and interact with customers and being able to help find them exactly the right new vehicle they will love by being able to work for all of the Fenton Family Dealerships.  When she's not at work she enjoys spending her time with friends and family, riding her downhill mountain bike, adding to her record collection and going to concerts.

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  • Samuel Crotto
    Customer Care Representative
    603-354-5032


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  • Laura Hiscox
    Customer Care Representative
    603-354-5117

    Laura has been working in customer service for 10+ years. She lived in New York City for 3 years where she worked in a similar role at Ritani. She's excited to have become part of the Fenton Family team and to be working for a company that gives to, and cares so much about the community we live in.

    Her interests outside of work include traveling, spending time with her family and friends, pretending she's an artist, and hosting brunches at home!

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  • Mariah Bunker
    Customer Care Representative
    603-354-5128


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  • Debbie Miller
    Customer Care Representative
    603-354-5113


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  • Eric Jackman
    Appointment Coordinator / Customer Care Representative
    603-354-5117

    Having been with the company since 2012 Eric takes great pride in customer service.  "It's important to follow-up and make sure everyone's visit met their expectations and to let our valued customers know we care."  Eric has a strong passion for education and civics. He ran for State Representative in 2012 and considers the experience a very good and eye opening one.  He is currently enrolled in the Masters of Education Program at Franklin Pierce while working full time for Fenton Family Dealerships.  His favorite movie is "JFK."  Eric also enjoys spending time with family and friends, playing guitar, traveling, watching the Boston Bruins, listening to music, reading and grilling up rib eye steaks.

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  • Mike Jackman
    Appointment Coordinator
    603-354-5048

    Mike's job is to make sure our customers are scheduled to have their cars serviced in a timely and convenient manner.  When he's not working he enjoys watching movies, hanging out with friends and family, attending concerts, swimming, reading about History, and playing drums in his two bands.  His favorite shows are Sons of Anarchy and The Walking Dead.  Mike has been with Fenton Family Dealerships in the Service Department since October of 2013.

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  • Jason White
    Appointment Coordinator/ Customer Care Representative
    603-354-5063


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  • Trevor Corliss
    Appointment Coordinator / Customer Care Representative
    603-354-5063


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  • Scott Sartorio
    Digital Marketing Manager
    603-354-5121

    Scott began working in the Fenton Family Dealerships Internet department in 2009.  He enjoys working with the Fenton Family Dealerships because "it truly is a unique dealership setting with such a strong emphasis on customer service".

    When Scott isn't at work you can usually find him at the golf course in the summer or at the Ice Arena in the winter. He enjoys staying active and enjoying the outdoors.

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  • Karyna Vargas
    Digital Marketing Assistant
    603-354-6034


    Karyna joined the web team in June of 2014. She graduated from Keene State College in 2015 with a Bachelors in Business Management. Karyna enjoys assisting with web content creation, employee volunteer projects, social media marketing and reputation management here at Fenton Dealerships.  She especially enjoys being able to research all things digital marketing.

    Outside the office she likes spending time with her daughter, Natalie, being outdoors, catching up with family and friends, hitting the gym early, singing in the car, music concerts, camping & exploring new places in New England.

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  • Aaron Lafond
    Multimedia Specialist


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